Reference

How cair333 Handles Your Personal Information

Your account data — from your registered e-wallet details to your session activity — is handled with care and kept only for the purposes we describe here.

DANA & OVO Account DataEncrypted Session StorageYour Right to Request AccessIndonesia-Region PolicyContact Us Anytime
cair333 How cair333 Handles Your Personal Information
DATA CONTACT PATHS

Reach Us About Your Privacy

If you have a question about your data, want to correct something on your account, or need to submit a formal access request, our support team handles these directly. You do not need to go through a third party — contact us through any of the channels below and we will respond to data-related queries as a priority.

Live Chat Open the chat window from your account dashboard to raise a data query in real time. Our team can pull up your account record and walk you through your options.
Email Support Send your data access or correction request to our support email. Include your registered account name and the specific data point you are asking about.
Account Settings Some data updates — like your linked GoPay or OVO number — can be changed directly inside your account settings without needing to contact support.
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use SSL encryption across all account pages and payment flows. Cookies on cair333 are used for session management and to remember your login state — not for cross-site advertising. You can clear or block cookies through your browser settings, though doing so may affect how your account session behaves on mobile. If you want to close your account and request data deletion, contact support and we will confirm what can be removed under applicable rules.

SSL Encryption Every page that handles your account credentials or payment details runs over SSL. Your DANA and OVO transfer confirmations are covered by the same layer.
Cookie Use We use session cookies to keep you logged in and functional cookies to remember your language and region settings. No third-party ad-tracking cookies are placed without disclosure.
Data Retention Active account data is kept while your account is open. After closure, we retain only what applicable regulations in eligible regions require us to hold, then delete the rest.
Access Requests Submit a written request via email or live chat and we will confirm what personal data we hold, correct inaccuracies, or begin a deletion process where local law permits.

Common Questions About Your Data

Below are the questions we hear most often about how your information is handled on cair333. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, contact details, and the e-wallet identifiers you provide — such as your DANA or OVO number — along with login and session data used to secure your account.

Your e-wallet details are shared only with the payment processor needed to complete your transaction. They are not sold, rented, or passed to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered account name. We will confirm what data we hold and provide it in a readable format within a reasonable timeframe.

Yes. Submit a deletion request through support. We will remove what we can under applicable regulations — some data may need to be retained for a period as required by local law in eligible regions.

We use session and functional cookies only. You can block or clear them in your browser settings, though this may affect your login session and account display on mobile devices.

Reach our support team directly via live chat or email. Data concerns are handled as a priority. You can also update linked payment details like your OVO number from within account settings.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.